1-Click Install Wordpress

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Hello and welcome to Aieko Support! How may I help you today?

I'm having trouble updating my dns records in order to verify my domain width google, can you assist?
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Sure thing! I've already done that for you. Can you please check if everything works for you?

It works perfectly! Thanks! :)

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We don't do tiered support. You'll get all the help you need as soon as you reach us.

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Our Mission

Our primary goal is to guide you to success. Our support team is always ready to assist you with any challenges you may encounter.



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Your Questions Answered

Find Clear, Concise, and Useful Information

Answer: Managed WordPress hosting is a specialized hosting solution optimized for WordPress sites. It includes services like security, speed optimization, updates, and backups, allowing you to focus on your content.

Answer: Unlike shared hosting, where multiple websites share the same server resources, managed WordPress hosting offers dedicated resources optimized for WordPress. It includes additional services like enhanced security, daily backups, automatic updates, and expert support, ensuring better performance and reliability for your WordPress site.

Answer: We provide 24/7/365 support from experienced WordPress professionals. Our support team is available via live chat and email to assist you with any issues you may encounter, from technical problems to optimizing your site’s performance.

Answer: Our managed WordPress hosting includes multiple layers of security such as regular malware scans, automatic security updates, DDoS protection, daily backups, and a web application firewall (WAF). We continuously monitor your site for any vulnerabilities and take proactive measures to keep it secure.

Answer: Yes, our managed WordPress hosting includes staging environments where you can test changes, updates, and new features before pushing them to your live site. This helps prevent any issues on your live site and ensures everything works perfectly before going public.

Answer: Yes, we offer free site migration services. Our team will handle the entire migration process to ensure a smooth transition with minimal downtime. We’ll transfer your site, perform a thorough check, and optimize it for our hosting environment. The time it takes to migrate a website can vary depending on the size and complexity of your site. Typically, a standard WordPress site can be migrated within a few hours. However, larger and more complex sites with extensive databases, large media libraries, and custom configurations may take longer. Our team will provide an estimated timeframe once we evaluate your specific requirements and ensure the migration is completed as quickly and smoothly as possible.

Answer: Consider your website's requirements, including traffic, storage, performance needs, and budget. Our sales team can help you choose the best plan based on these factors.

Answer: Yes, you can upgrade or downgrade your hosting plan as your needs change. Contact our support team to assist with the process.

Answer: Yes, we offer a 14-day money-back guarantee on most hosting plans. If you are not satisfied with our service, you can request a refund within this period.

Answer: Yes, we offer free 7 day trial for the Managed Wordpress Hosting packages.

Answer: Our average response time for support requests is less than 5 minutes.

Answer: An SSL certificate encrypts data transmitted between your website and its visitors, ensuring secure communications. We provide free SSL certificates with all our hosting plans.

Answer: An SSL certificate encrypts data transmitted between your website and its visitors, ensuring secure communications. We provide free SSL certificates with all our hosting plans.

Answer: An SSL certificate encrypts data transmitted between your website and its visitors, ensuring secure communications. We provide free SSL certificates with all our hosting plans.

Answer: Yes, you can use an existing domain with our hosting service. Simply update your domain’s DNS settings to point to our servers.

Answer: Yes, we provide automatic daily backups for all our hosting plans. You can also create manual backups at any time.

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Most used support tutorials.

Get quick solutions with our most popular guides and tutorials

View More Tutorials

How to install wordpress

How to install a free SSL certificate

How to point a domain to our nameservers

How to add a new domain

How to request a website migration

How to update my payment details

How to manage files

How to clone a wordpress instance

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For any legal concerns regarding our terms of service, privacy policy, or abuse inquiries, please contact our legal team.

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